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Privacy Policy
Cumbrian Railways Association
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
By Post – The Secretary, Cumbrian Railways Association, 44 Moor Road, Orrell, WIGAN, Lancashire, WN5 8SA
By Telephone – 01942 217300
By Email – secretary@cumbrianrailways.org.uk
What information we collect, use, and why
a) We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Information relating to compliments or complaints
b) We collect or use the following information to receive donations or funding:
- Names and contact details
- Addresses
- Payment or banking details
- Tax payer information (for Gift Aid purposes)
c) We collect or use the following personal information for dealing with queries or complaints:
- Names and contact details
- Address
- Correspondence
d) Cookies
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Necessary Cookies
Analytics Cookies
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access on the ICO’s website.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification on the ICO’s website.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure on the ICO’s website.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing on the ICO’s website.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing on the ICO’s website.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you. Read more about the right to data portability on the ICO’s website.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent on the ICO’s website.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent on the ICO’s website.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
a) Our lawful bases for collecting or using personal information to provide services and goods, including delivery are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
b) Our lawful bases for collecting or using personal information to receive donations or funding are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
c) Our lawful bases for collecting or using personal information for dealing with queries or complaints are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
- For the duration of your membership of the Association
- For non-members until you tell us not to
Who we share information with
- Relevant regulatory authorities e.g. The Charity Commission
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated October 2025